A good PMS should give accurate and timely information on the basic key performance indicators of a hotel business such as average daily rate, RevPAR or occupancy rate and help the food and beverage management control the stocks in the store room and help deciding what to buy, how much and how often.With the advancement of cloud computing property management systems for hotels expand their functionality towards new service areas like guest-facing features. These include online check-in,room service, in-room controls, guest-staff communication, virtual concierge and more.These new functionalities are mainly used by guests on their own mobile devices or such provided by the hotel in lobbies and/or rooms.
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